Contact.

Every purchase you make directly supports individuals with disabilities, empowering them to share their talents and achieve economic independence. You’re not just buying a product—you’re contributing to a more inclusive and equitable world.

Happy shopping! Explore our unique collection today and find something you’ll love while making a positive impact.

Ability Shop is open to everyone who values unique, high-quality products crafted by individuals with disabilities. By shopping with us, you directly support talented creators and contribute to a more inclusive economy.

Please note that at the moment we offer buying and selling only within the United Arab Emirates. 

Ability Shop specializes in offering a wide range of unique, high-quality products crafted by talented individuals with disabilities. These include

• Art & Handcrafted Items: Original artwork, sculptures, handmade jewelry, pottery, and other creative crafts.
• Home & Lifestyle Products: Decor, candles, textiles, and eco-friendly household items.
• Fashion & Accessories: Custom clothing, bags, hats, and other stylish accessories.
• Health & Wellness: Organic skincare products, wellness kits, and specialized items designed for accessibility.
• Books & Stationery: Inspirational books, journals, greeting cards, and planners.

Finding products on Ability Shop is easy!

• Use the search bar to look for specific items.
• Browse by category to explore different product types.
• Check out featured and best-selling items on the homepage.

To shop on our platform, simply:

1. Click the “Register/Login” button on our homepage.
2. Fill in your email address, create a password, and provide any other required information.
3. Verify your email and start browsing our wide selection of products.

Placing an order on Ability Shop is simple and user-friendly:

1. Browse Products: Explore our diverse range of products by category or search for specific items using the search bar.
2. Add to Cart: When you find a product you like, click ‘Add to Cart.’ You can continue shopping or proceed to checkout.
3. Review Your Cart: View your selected items in your cart to ensure everything is correct. Adjust quantities or remove items as needed.
4. Checkout: Click ‘Proceed to Checkout’ and provide your shipping details, contact information, and preferred payment method.
5. Place Your Order: Confirm your order by clicking ‘Place Order.’ You’ll receive a confirmation email with your order details.

You can track your order and communicate with the seller directly through your account for updates or inquiries.

Ability Shop accepts a variety of secure payment methods to make your shopping experience convenient and hassle-free:

1. Credit/Debit Cards: Pay using major credit or debit cards such as Visa, Mastercard, or American Express.
2. Digital Wallets: Use popular digital payment options like PayPal, Google Pay, or Apple Pay for a seamless checkout process.
3. Bank Transfers: For those who prefer direct payments, we accept bank transfers. Instructions will be provided during checkout.

All payment methods are processed through secure and trusted gateways to protect your information.”

If you have questions about a product, you can contact the seller directly through the product page or your account dashboard. Sellers are happy to provide more information or address your concerns.

Our shipping policy is designed to provide clarity and transparency:

1. Seller-Managed Shipping: Each seller on our platform is responsible for handling the shipping of their products. Shipping times, methods, and costs may vary depending on the seller’s location and policies.
2. Shipping Costs: The shipping fee is determined by the seller and will be displayed at checkout before you confirm your order.
3. Order Tracking: Many sellers provide tracking information so you can monitor the progress of your shipment.
4. Delivery Time: Estimated delivery times are indicated on the product page or during checkout. For specific inquiries, you can contact the seller directly through the platform.
5. Multiple Shipments: If you order from multiple sellers, your items may arrive in separate packages, as each seller handles their own shipping.

For any questions or concerns about shipping, you can reach out to the seller directly through their profile or product page.

Once your order is shipped, the seller will provide tracking information, which you can view in your account under “My Orders.” You’ll be able to monitor the status of your shipment until it arrives.

If you encounter any issues, such as receiving the wrong item or a damaged product:

1. Contact the seller directly to resolve the issue.
2. If you’re unable to reach a resolution, our support team is available to assist and ensure a fair outcome.

Return and refund policies are determined by individual sellers. You can view the specific policy for each product on its listing page. If you need assistance with a return, contact the seller directly or reach out to our support team for help.